Wednesday, July 12, 2017

3 Tips for Saving Time & Money During the Collections Process

Payment collection is a necessary evil for a lot of businesses. You need it to retrieve what is due, but tracking down customers and begging them to pay up can waste your company time and money, and the process can become difficult to manage.

There are solutions, however, that can simplify the collections process, making it cost-effective and more efficient. Let’s discuss some of these now:

Invoicing best practices

Wednesday, July 12, 2017

The Truth About 4 Common IVR Myths

It’s not uncommon to hear about customer issues with interactive voice response and how customers prefer to talk to live agents instead of an automated voice recording. And in response to this backlash, the industry has developed some preconceived ideas about what IVR is and isn’t, and what is possible for companies using it. But, similar to how the truth can get skewed on the internet, these IVR half-truths have turned into myths that need to be explained and brought to the light. Let’s take a look at a few top myths: 

Wednesday, July 12, 2017

How to Build a Better Business Budget

Do you know how much money you need to keep your business up and running and continually thriving? If you don’t know these numbers and you are not budgeting your expenses, you risk stagnating your growth and suffocating your ability to sustain profits.

Monday, July 10, 2017

8 Valuable Time-Saving Tools for Your Small Business

Time is money when it comes to maintaining and scaling your small business. The more productive you are, the more time you will save. After all, increasing productivity allows you to accomplish more while spending less time, resources and money. And by salvaging resources, you can re-allocate them to invest in business-building strategies, resulting in a faster rate of growth.

Thursday, July 6, 2017

How to Make Your Marketing Campaigns More Personal

Want to generate more business leads? One way to boost lead generation is to create a more personalized experience for your audience. 

And with 80% of consumers saying they like it when service is tailored to their interests, personalizing your customer experience may become not only a valuable strategy but also a necessity to growing your small business.

Thursday, July 6, 2017

3 Quick Tips for Using Voice Broadcast for Employee Communications

You may already be using voice broadcasting to engage with your customers, send promotional messages, and execute excellent customer service. But, did you know that you can also use it to improve employee communication? 

Voice broadcasting can improve your internal communications by helping you automate the distribution of important messages and notifications to your employees, saving you time and money. This is especially critical during high-pressure situations where time is an important factor.

Thursday, June 29, 2017

Valuable Lessons from Businesses Who've Achieved Voice Broadcast Success

Wouldn’t it be great to peek behind the scenes of successful businesses to see what they did to grow their brands and customer base? Well, we don’t have a magic crystal ball, but we can share with you some case studies of three such companies that used specific strategies to produce successful wins. We will also give you three valuable business lessons you can glean from these businesses that you can apply to your own business.

Efficiency and Automation

Thursday, June 29, 2017

4 Quick Tips for Using Voice Broadcast Effectively

Voice broadcasting is a highly effective communication tool used by businesses that know how to connect with their customers and implement ways to boost their bottom line. And for businesses that execute these campaigns successfully, it can result in new leads and sales and increased brand exposure.

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Thursday, June 22, 2017

4 Quick Tips for Staying Compliant with Voice Broadcasting

Voice broadcasting is a valuable marketing strategy if you want to connect with customers on a large scale while still maintaining a close personal touch. It can also help you simplify promotional campaigns and send personalized messages easily and efficiently to the people who may be interested in hearing about your brand's products and services.

Friday, June 16, 2017

How Does IVR Work Anyway?

For small businesses, customer connection is vital to growth and expansion. According to a Gallup poll, consumers will spend more money with businesses they feel emotionally connected to.

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