"In the past we would only have the means of a switchboard and associates would have to call in at different times for important messages. Within minutes, I was able to contact over 200 people [using CallFire.]”
With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.
Auto-Attendant and Call Routing
The days of needing a receptionist are ending. Use an auto-attendant phone system to route your incoming calls to the appropriate line or answering service and save time and money.
Send automated surveys and polls to customers, employees, voters, and more to collect and manage data for your business or campaign.
Robust data collection
Record calls, collect responses, track results, export data, analyze metrics, and make better decisions.
Customized IVR solutions for your needs
Our developers will assist in building your own app from beginning to end utilizing our API’s to create solutions that meet your functional needs.
What our customers are saying
"When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things."
All Interactive Voice Response Features
- Send dynamic messages with Text-to-speech
- Create multi-question surveys easily via XML
- Advanced scheduling options
- Pass information from the IVR to your website
- Easy to set up "Do not call" list
- Use your own number for Caller ID
- Inbound and Outbound IVR support
- Set up automatic retries if necessary
- Create your own virtual voice mail box