Saturday, January 6, 2007
By Vijesh Mehta
We just released "Call Center Connect" with Agent Popup! When you create a new campaign, you will see the new option. This will allow you to login your agents onto CallFire.com and let them see a popup when they connect to your contact list.
- We are using a unique exponential curve algorithm so that you can keep your agents more efficient.
- Put in custom dispositions so that you can track progress of your contacts.
- Read more about Call Center with Popup (Screenshots included).