Hosted Call Center With Popup

CallFire Hosted Call Center Solutions provides all the tools you need to run your call center without any hardware. You can create multiple campaigns and allow your agents to login and start connecting immediately. The simple interface will allow them to easily provide call dispositions and give you centralized reporting and export capabilities to integrate into your CRM or Call Management Systems.

Take a look at all the features:

Run Multiple Campaigns

Start multiple campaigns and spread your resources efficiently.

Custom Call Dispositions

Provide custom call dispositions that your agents can choose from:

Agent Self Login

Each of your agents can login by themselves and start dialing. The CallFire Agent management system will allow you to control access to campaigns.

Popup and Call Disposition Interface

When the agent is connected, they receive a popup which displays all the relevant information about your client and the ability to select a call disposition and leave notes.

Full Call Details and Data Export

Get full call details and which agent took the call. Export data to CSV, Excel, XML and PDF

.

Detailed Agent and Campaign Statistics

Get Detailed Campaign Information, including Geo location of your calls and county / population information.

See detailed agent statistics for the campaign.

Get extensive information about each agent and their individual sessions.

Simple and Powerful

CallFire makes it a commitment to constantly upgrade our system so that you have the latest tools at your disposal. We have no upfront commitments, simply dial and access the tools that can help you do business faster!

Video Tutorial: Setting up your Cloud Call Center Campaign

See how easy it is to set up a campaign.  Click the icon below to watch a campaign creation tutorial video.