This section covers the four Sound File options you can enable within your campaign: Live Answer, Answering Machine, Transfer and Do Not Call. You access these via the Voice Broadcast - Sounds page, or Sounds tab.
The Sounds Tab
On this tab, you choose whether you would like to enable a message for any of the Live Answer, Answering Machine, Transfer, or Do Not Call options by selecting Enabled or Disabled within each of the four corresponding sections. For each feature enabled, a sound file will need to be chosen by either creating a new recorded or text-to-speech message, or selecting an existing sound file.
Let's learn exactly what these features do and how you choose or create a message for each.