In addition to setting up a recording that plays when people answer, you can also create an alternate message to leave on answering machines.

The Answering Machine box

CallFire’s system includes an answering machine detection feature, which ensures that the correct message is left. As you can see below, you do this via the Answering Machine section of the Voice Broadcast - Sounds box.



When you click on the Select a Message button, the Answering Machine Sound Selection pop-up box appears, as seen below. You have the option of choosing one of your previously recorded messages, or creating a new one via the Create Message button.



When you click the Create Message button, another pop-up box appears, as shown below, giving you three options: Upload an Audio File, Record an Audio File, and Text to Speech.

To learn how each of these options works, please refer to Creating Messages in the Getting Started section.