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Wednesday, March 25, 2015

Increase Margins With CallFire Solutions

By Leyla G.
The financial services industry took a major hit when the American economy suffered the worst recession on record back in 2008. Banks went out of business, lending came to a grinding halt and the future looked bleak. Despite the withering of finances, many financial service businesses hung on, altered their strategies and figured out how to ride out the storm by forging ahead and keeping in contact with their communities with the help of CallFire.

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Wednesday, March 25, 2015

Cloud Products that Give Colleges a Break

By Gisselli R.
Students know the meaning of frustrating. Just thinking about waiting in what seems like never-ending lines or waiting on the phone line for far too long makes one cringe. Knowing that school representatives, like yourself, are responsible for answering the questions that all these students in these endless lines may have is rather impressive. How you do it, who knows. For that, you deserve a high-five (or two)

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Wednesday, March 25, 2015

CallFire Crashes Call Center Week

By Gisselli R.
Part of the Santa Monica and Hoboken team attended Call Center Week in Sin City this past week (June 10-June14). Check out what they were up to while the rest of the team sat around the office(s) staring at the photos with envy. 



Our UX Designer, Nels; Client Success Manager, Albert; and Client Success Director, Michelle are all smiles at the CallFire booth. Do you spot our awesome fishbowl of USBs?

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Wednesday, March 25, 2015

Better Relationships with Students and Parents through Voice Broadcast, SMS, and IVR

By Gisselli R.
CallFire is a solution to streamline school efficiency by instantly connecting students, parents, faculty, and staff at once to avoid human error and to save time.  With Voice Broadcast and SMS, you can eliminate students’ habit of being tardy or absent, ensure safety of children, and bring in traffic for events.

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Wednesday, March 25, 2015

Stronger Relationships in Schools with SMS and Voice Broadcast

By Gisselli R.
Weather emergencies, an unauthorized absence, a field trip reminder, an announcement for a school play or a child’s medication needs - CallFire’s SMS text messaging and Voice Broadcast solutions can handle any kind of event that requires schools to efficiently contact parents about their child’s education and health.

 

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Wednesday, June 15, 2016

Using Advanced Call Center Technology to Boost Collections Efficiency: SMS Texting and Voice Broadcast

By Leyla G.
One of the most important and integral branches of a business is its accounts receivable department. A business can’t function without it. Often times, it’s a necessary unpleasantness, if you will, as no one likes receiving late notices in their mailbox or robocalls from collections, but these attempts have to be made nonetheless in order to properly run a business and make money.

Some companies spend tens of thousands of dollars on expensive infrastructure to make call after call or send out payment reminders in the mail each and every day.


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Wednesday, March 25, 2015

Maximize your Gym’s Potential: Calling and Texting Solutions for Fitness and Health Clubs

By Gisselli R.
When a person chooses a gym, they hope to build a trusting relationship. Many people find themselves as a victim of a salesman’s pitch and as a result, are unhappy with their gym. As a fitness institution, you can minimize the amount of dissatisfied members by personally connecting with them through SMS Marketing and still remain profitable.

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Wednesday, March 25, 2015

How Advertisers Can Improve Business With CallFire

By Gisselli R.
Saving money is important. Making money is even more important. For marketers and advertisers, both saving money and making money is crucial. In advertising, it is difficult to see and measure results in many cases.  CallFire has developed solutions that not only create results but also show them too. With Call Tracking, you can monitor where your money is going, what is reeling in business, and what strategies you need to shuck out immediately.

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Wednesday, March 25, 2015

Why Insurance Agencies Should Use CallFire's IVR

By Gisselli R.

Does your assistant have a stash of cough drops on their desk? Perhaps it is time to alleviate them from some of their phone duties by using a virtual receptionist through CallFire’s IVR solution. Decisiveness can make life easier. With IVR, customers can get to the point by choosing exactly where they want to be transferred through an automated menu that you can easily create. If you don’t feel like creating it, let CallFire build your IVR for you.

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