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Thursday, May 1, 2014

Press 1

By dinesh

Press-1 campaigns have been around for a while. Why would our Press-1 campaigns be any different? Because we add a Voice 2.0 twist, of course.

Thursday, October 2, 2014

CallFire: The Personal Wakeup Service

By tj

My colleague Adrian and I were lamenting about how the startup life can impede one's workout schedule. Unlike me, he's a workout fanatic. Working out in the morning would be a good way to 'get it done and get it out of your way'. One challenge is consistently getting up in the morning, and that's when Adrian came up with an idea: Why not use CallFire as a wake-up service?

Thursday, August 30, 2012

Hosted Call Center API

By vmehta

A new hosted call center api is released. Allows you to integrate a large distribution of agents into our system and control popup and data collection on your end. The api is easy to use and the Callfire system will handle all the telecom and predictive algorithm calculations. Easily scalable for 1 or even a 1000 agents simultaniously.

Thursday, May 8, 2014

Internal List Management

By vmehta

CallFire now supports internal list management. You can create and maintain a list of phone numbers easily within your dashboard. This feature also provides an internal do-not-call list support for your campaigns.To use the feature, click on the phonebook link.

Create a new list and start adding numbers to it. The internal do-not-call list will be created automatically for you when you make your first campaign. You can add and remove numbers from all of your lists.