A common question we get at CallFire is how to add numbers to a campaign that’s already running. If the campaign has finished, you’ll want to create a subset campaign, and you can learn how to do that in this nifty video featuring our solutions guru Ryan.
by Kimberly Kohatsu, Marketing
A series of tornadoes touched down recently in Missouri, Arkansas, and Illinois. Homes and businesses were damaged or destroyed, power went out, trees were downed, and unfortunately, several lives were lost.
by Kimberly Kohatsu
Text messaging has transformed the way people communicate. If you need any proof, check out the way it's transformed fashion. One of this year's Bloomingdale's "Nifty Gifty" suggestions is a pair of gloves with the tips of the thumb and pointer finger cut off, so that these digits are unencumbered while texting.
by Natalia Klishina
by Natalia Klishina
The CallFire Development Team is working hard at HQ on CallFire 3.0 - our most feature rich product to date. These photos were taken last Friday, when the CallFire team held its' weekly developer "Show and Tell". Our team utilizes an agile dev process called "Scrum" methodology and we release features & deliverables in a time-span we call a "Sprint." (SCRUM on Wikipedia).
1) Starting your IVR: All phone calls start with a HELLO
Make sure your outbound or inbound IVR always starts with a "Hello". It's helpful to begin with a play tag that is just a greeting before you move into a menu tags before you start prompting your customer with the next action.
1. News/Updates - Important and time sensitive customer updates can be sent directly to your opt-in client or customer using SMS! Plus, people like knowing stuff first. Send your customers updates about product launches, product updates or events. Consider a news text like a micro-newsletter with bite-size updates.
In the spirit of election season, we’re releasing 8 tips for developing an online Political marketing strategy or GOTV campaign in the Cloud. We’re not experts in Political Marketing but we manage our share of virtual phone banks and polling around this time of the year. These tips are based on research and conversations we have with our valuable political clientele.