How Can a Virtual Telephone Bank Improve Business?

CallFire offers affordable local and toll free virtual numbers with built-in call forwarding and call tracking. Plus, with CallFire's cloud call center, you can also use multiple numbers to make outbound calls easily and efficiently. Here are just a few ways our clients are using the virtual telephone bank with call tracking to improve their businesses:

Track numbers for campaign analysis
Find out what works and cut what doesn’t work
Purchase multiple toll free numbers for each marketing avenue
Test marketing campaigns and optimize based on call volume
Offer added value and professionalism with toll free numbers
…and Much More!
Show transcript

Speaker 1: Why does my business need call tracking? Here’s an example. Cameron is a realtor on the west side of town. He advertises in the newspaper, online, and even on billboards. Megan is also a west-side realtor and advertises in all the same places, spending the same amount, but Megan is smart. She doesn’t want to shovel money mindlessly into advertising without knowing that it works, so she turns to CallFire and starts tracking her calls. Megan evenly splits her budget three ways, but rather than advertise the same phone number, she buys three different numbers from CallFire and puts one on each ad. All Megan’s CallFire phone numbers forward to the same place, her office, but with call tracking, she can now see how many calls are coming through each advertising channel and determine which ad works best.

After a few weeks, Megan realizes her billboards are driving more calls than anything else, so she reallocates her budge to focus primarily on billboards. Megan’s phone is ringing off the hook, but Cameron’s ads stay the same, and his phone barely rings at all. Don’t make the same mistake Cameron did. With CallFire, you can buy one, two, or even thousands of local and toll-free phone numbers. You can even use CallFire to record your calls at no extra cost, and with CallFire APIs, advertisers, publishers, and developers can provide call-tracking services to their own customers. To learn more, visit or call 877-897-FIRE.

Setting up Call Tracking is Easy as 1...2...3...

1Select the Tab titled CREATE and select the Call Tracking icon
2Select the numbers you want to purchase, add them, and click next
3Select your call options – routing, recording, whisper, GoogleAnalytics™, and more
You are ready to go! Check your dashboard to track results from your numbers!

As a leading toll free forwarding service, CallFire offers unlimited local or toll-free forwarding phone numbers to create a virtual telephone bank, so that your business can properly track the effectiveness of each advertising campaign. Place a different virtual phone number in each ad or marketing location, then use call tracking to analyze which avenue is getting calls. The use of call tracking reveals which virtual numbers customers call the most, and therefore which forms of advertising are most effective. Optimize your marketing spend and learn where your business advertising is having the most success.