Cloud Call Center

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Scalability

CCC can be integrated for a single agent or thousands - there are no limits and a simple hourly rate.

Robust data collection

Record calls, track results, add custom scripts, collect responses, and export data so you can see how the team or one agent is performing.

SmartDrop

Your agents can leave high-quality prerecorded messages as voicemails, allowing them to quickly move on to the next call.

Great features like...

  • Multiline auto-dialer
  • Upload contacts from Excel
  • Unlimited call transfers (1 credit/min)
  • Call dispositions & statistics
  • Campaign, list & sound mgmt
  • DTMF pass-through
  • Customer history & notes
  • DNC / FTC compliance info
  • Remote / home agents
  • Real-time reporting
  • APIs to control campaigns
  • CRM integration support

What our customers are saying

"When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things."

Adam Ruben, MoveOn's Political Director
Citrus County Quote Voice Broadcast

"CallFire Voice Messages got me elected! It was phone calls that stuck in the voters' minds."

Thomas Kennedy, Citrus County, FL School Board Member