How much do I pay per contact?

CallFire allows unlimited contacts. You can add as many contacts as you like. CallFire will never charge you a per contact fee.

Does this pricing include the Cloud Call Center?

No. CallFire's Cloud Call Center has a separate pricing structure that can be found on the Cloud Call Center Product page.

Does my plan include international calls and texting?

Your plan includes calls and text to the US, Canada and Mexico. Our legacy platform supports a wide range of countries, please view our international pricing page for more information.

What happens if I call over my plan allowance?

If your allowance reaches 0 credits, your calls and texts will stop. You can upgrade your plan to resume calling, or purchase additional credits at 5¢ per credit.

Can I upgrade my plan?

Of course! When you select a plan upgrade, the new rates will take effect immediately.

Can I downgrade my plan?

If you choose to downgrade your plan, it will take effect at the start of the next billing cycle. Until then, you will continue to be billed at your current plan rate.

Does my allowance of minutes expire?

Yes. The allowance of minutes you purchase each cycle will expire at the end of the cycle.