How Can a Telephone Survey Software Increase Efficiency?

CallFire's online IVR systems take the automated voice response system to a whole new level by allowing you to design your own IVR voice recording, small business IVR tools, or PBX auto attendant with text to talk, all via our vxml IVR solutions. You can even attach our IVR services to a CallFire toll-free or local number. To find out how happy your customers, patients or potential voters are, simply record your tele survey marketing message and build your own open source telesurvey IVR system with speech recognition development. Improve customer data drastically with telephone survey research and IVR technologies!

Our IVR technologies offer the myriad advantages of telephone surveys:

      Creating and sending a customer service survey or political survey using IVRS software
      Building phone trees with text to speech online
      Creating an IVR phone system auto attendant that can route calls to your office using an IVR menu
      Using a recorded IVR script to enhance customer service and agent efficiency
      …and Much More using Survey Software for Telephony!
Show transcript

Speaker 1: What can my business do with phone trees? Here's an example. Danielle is about to start a floral business, but before she does, she wants to do a little market research, so she turns to CallFire and designs a phone survey using CallFire's easy to use IVR designer. CallFire calls everybody in Danielle's phone book and invites them to participate in her survey. Her contacts vote on their favorite flowers by pressing a key on their keypad. Soon the results are in. Danielle's customers overwhelmingly prefer daisies over any other flower. Now Danielle knows what to do. She puts her previously unemployed boyfriend, Andy, to work, planting lots and lots of daisies, and she sets up another phone tree on CallFire. This time she sets up a phone menu for incoming calls to her business. Thanks for calling Danielle's Daisies. Press one for sales, two for deliveries or three for our address. With the IVR designer, she forwards sales calls to her cell phone, delivery calls to Andy, and address requests to a prerecorded message. Using CallFire is simple, allowing Danielle to do it all on her own. Now Danielle and Andy have more time to focus on sales, beautiful flowers and timely deliveries. They even found a little more time for each other. CallFire handles the rest for just pennies per minute. Developers can even use CallFire APIs to create IVR applications of their own. To learn more, visit callfire.com or call 877-897-FIRE.

Setting Up Interactive Voice Response is as easy as 1...2...3...

  1. Select the Tab titled CREATE and select the IVR Broadcast Icon
  2. Use the IVR Designer to create the messages and logic of your broadcast
  3. Upload or input your list of contacts that will receive your message

The advantages of telephone surveys are vast. Whether you want to implement a post call survey, a market research survey, a voicexml gateway, or text to speech software, CallFire's virtual IVR technology makes enhancing customer relationships easy. As one of the leading phone survey companies providing phones survey software online, CallFire's DIY approach to Voice XML text to talk and phone surveys software using IVR VoIP means it's easy to set up, and even easier to use. Our telesurvey IVR service is also very affordable.