How Can a Virtual Receptionist Improve Efficiency?
With CallFire, your business can customize and create a unique virtual auto attendant to greet and meet the needs of your customers. Implementing phone attendant software improves customer and employee satisfaction as time is saved for all parties. CallFire’s inbound IVR or Interactive Voice Response with virtual ACD is simple to setup. We can even do it for you. Inbound IVR gives your office an automated or virtual voice receptionist that presents to the caller a series of options and directs them based on their touch-tone or voice response. Virtual receptionist services will also route your calls when you are out of the office. The uses of IVR virtual receptionist software are vast, and CallFire can customize solutions to meet your specific needs.
CallFire's Virtual Attendant Receptionist can help you:
Setting Up Interactive Voice Response is as easy as 1...2...3...
Inbound virtual reception can be connected to your existing software with CallFire’s API technology. A caller can pay a bill through an inbound IVR by getting transferred to the appropriate operator. Having a hosted inbound phone auto attendant saves you time and improves customer satisfaction.