How Can an Automated Phone System Improve Customer Service?
Good customer service means speedy, low-cost, and no-hassle interaction that delivers maximum results. The same goes for good business. That's why Phone Tree Systems is a win-win solution with CallFire's automated telephone tree software is a win-win solution. Our inbound phone tree software offers you a fully customizable automated calling system that can be integrated using API technology. With automated calling tree software, callers can pay bills and access account information without taking up valuable operator time.
CallFire's hosted Inbound IVR with phone trees can help you:
Setting up Interactive Voice Response is as easy as 1...2...3...
What a call tree does is help route incoming calls using an auto attendant calling tree system, a pre-recorded prompt that guides the caller via touch-tone response to get the caller to the right place without the need for a live operator. We can show you how to make a phone tree, or we can build it from scratch on your behalf using our proprietary telephone tree software. Our online phone tree service is also great for outbound surveys and polls that deliver clear data on the number of successful calls made.