How Can a Hosted PBX Solution Improve Efficiency and Sales?
CallFire’s Hosted PBX system can help your business customize and create a unique virtual attendant receptionist to improve customer service, ease of purchase, and time efficiency. In fact, using an auto attendant service improves both customer and employee satisfaction, as it saves time for all parties. Private Branch Exchange or PBX service can be used with CallFire's cloud hosting services, which is simple to setup. Here are a just a few ways clients are successfully using our IVR solution with PBX to manage and improve their organizations:
Setting up an IVR is as Easy as 1…2…3…
With an inbound IVR, your office will have an automated or virtual voice receptionist that gives the caller a series of options and directs them based on their touch-tone or voice response. Inbound IVR will also route your calls when you are out of the office. The uses of hosted PBX and IVR are vast as CallFire can customize solutions to meet your needs. The cloud hosting service known as IVR can be connected to your existing software with CallFire’s IVR API technology. A caller can pay a bill through an inbound IVR with touch-tone prompts or by getting transferred to the appropriate operator. Having a hosted inbound IVR solution saves time and creates greater customer satisfaction.