How Outbound Call Center Software Improve Efficiency?

CallFire’s Outbound Call Center Software makes outbound dialing easy! CallFire’s Cloud Call Center gives your office the ability to make three times the amount of outbound telemarketing calls as your existing system. The call center software bypasses busy signals, dropped calls, and answering machines, making outbound calling easier and more productive for your agents. When agents can make more outbound calls in less time, your profit margins and ROI increase as well. Here are a just a few ways clients are successfully using our outbound calling solutions to grow and sustain their businesses:

Call multiple numbers at once without dialing
Get connected only when a live person answers
Bypass busy signals, bad numbers, and dropped calls
Leave automated messages on answering machines
Integrate your existing technology with our Call Center API
Notify customers of upcoming billing dates or past due invoices
Show transcript

Speaker 1: What is CallFire? CallFire is the solution to save your business time and money. With CallFire's powerful voice and text messaging service you can reach your customers instantly. Want some examples? Let's say you're running a promotion and want to call your customers all at once to tell them all about it.

Speaker 2: This is David's Dry Cleaning. It's almost New Year's Eve. Get a 15% discount to dry clean your clothes.

Speaker 1: Or maybe you want to send a text message and reach your customers right in their pocket. Perhaps you're looking to find out what customers think of your business, so you send an automated phone survey to follow up. Or you want to find out which of your ads is driving sales, so you start tracking your incoming calls. Maybe you make calls all day and just need a better way to manage your outreach. With CallFire you'll reach more people in a shorter amount of time, and when they want to reach you, you can build an easy phone menu to route calls to the right person. And that's only the beginning. CallFire's platform makes it easy to do just about anything with phone calls and text messages, including group broadcasts, information hotlines for complex voice surveys, and with CallFire APIs, developers can build voice and SMS applications of their own. Best of all, CallFire is affordable, but as CallFire helps your business grow and grow, you'll find our services are priceless. If you're ready to take your business to the next level, call 877-897-FIRE. There's a bunch of friendly people on the other end waiting to help you. Call 877-897-FIRE or visit callfire.com.

Setting up the Cloud Call Center is as Easy as 1…2…3…

1Setup your recordings and script to your campaign
2Upload your recipient list from CSV or XLS
3Schedule when you want to start your campaign

Using our outbound call center software is easy. Just log-on, upload your list, customize any call script or use CallFire’s templates, and schedule your calls. Setting up an outbound IVR is easy to do as well, or you can let us set it up for you. CallFire’s Cloud Call Center is a power dialer that utilizes multiline dialing (4:1 call ratio). CallFire’s outbound IVR technology can be setup with automated calls, enabling each recipient to be transferred to the appropriate extension via a voice response system. Outbound telemarketing with CallFire becomes more effective, time-efficient, and affordable.