Utilities
Create custom notifications & surveys
CallFire's Hosted IVR services are easy to use & quick to deploy. The IVR designer allows users to create custom notifications or payment reminders to customers using text-to-speech, conduct consumer satisfaction surveys, and even take payments over the phone! With so many advances in VoIP, we want to provide you with unlimited possibilities. Contact a CallFire representative if you'd like help you building your IVR.
- Custom notifications
- Payments over the phone
- Comprehensive telephone surveys
- Complex phone trees
Automate outbound to customers.
The Cloud Call Center is a great tool for speeding up the time it takes to connect with live people. Simply upload your contacts and in minutes, CallFire's autodialer will connect your sales agents to customers who need to be contacted! CallFire can call up to 4 phone lines per agent and will leave answering machine messages so your agents don't have to. CallFire saves time by weeding out busy signals, bad phone numbers, and handling answering machines. Agents focus on speaking with live customers, leading to increases of 20-30% in efficiency over manual dialing.
- Multi-line autodialer with agent popup
- Answering machine message drop
- Lead management, maps & statistics
- Agent barge, monitoring & reports
Send thousands of calls and generate payments
Simply upload your opt-in leads and CallFire's Voice Broadcast platform can remind customers of payment owed, maintenance, or anything else you need to notify them of. Easily create your voice message over the phone and upload your contact list. In minutes your message will be heard by the recipients on your list. Voice broadcasting allows you to easily followup with customers and create Press-1 campaigns to allow them to pay over the phone with a live person. CallFire can also be configured to target answering machines, live people, or both.
- Press-1 transfer campaigns, to speak to a live agent
- Calls to initiate payments
- Notify customers of work being done that will affect them
- Supports phone surveys and Text-To-Speech
Buy Toll Free and Local numbers to track Advertising efficiency.
Stop wondering which Ads and online web pages drive your sales. Call tracking sales calls to your business. CallFire allows you to buy one (or thousands) of unique phone numbers to place on each unique display ad, landing page, billboard or print advertisement. CallFire will track, forward, and even record all your calls, allowing you to visualize which ads drive the most phone calls.
- Buy local and toll free numbers for your business
- Track calls, recordings, and ROI
- Funnel leads and optimize your marketing budget