Healthcare
Create custom appointment reminders & customer satisfaction surveys
CallFire's Hosted IVR services are easy to use & quick to deploy. The IVR designer allows users to create custom appointment reminders or notifications for clients, allowing patient name, appointment times, and doctors to be read for each call using text-to-speech. IVR can also automate inbound or outbound surveys, and enable complex call routing. With so many advances in VoIP, we want to provide you with unlimited possibilities. Contact a CallFire representative if you'd like help you building your IVR.
- Custom appointment reminders
- Comprehensive telephone surveys
- Complex phone trees
Quickly mobilize agents or volunteers for emergencies, in hours
Save money and quickly mobilize volunteers at home with CallFire's "Cloud Call Center." Upload your contacts and in minutes, CallFire's autodialer will connect your volunteers to each contact on your list! Volunteers can work from home or an office, as long as they have a PC, internet access, and a telephone. CallFire can call up to 4 phones at a time, per volunteer, thereby optimizing your volunteer's time on the phone. The Cloud Call Center saves even more time by weeding out busy signals, bad phone numbers, and handling all the answering machines. Volunteers focus on speaking with live customers, leading to increases of 20-30% in efficiency.
- Multi-line autodialer with popup
- Answering machine message drop
- Silent barge, monitoring & reports
- Call statistics help reduce costs
Communicate with patients via phone surveys and reminder calls
Simply upload your contact list and CallFire's Voice Broadcast platform can make every patient's phone ring, instantly. Create transplant awareness, send out appointment reminders, and help people manage their health plans with an automated voice message. CallFire can even be used for enrolling new patients, scheduling, test results, appointment reminders, emergency notification, and more. It's even possible to notify populations into the millions. CallFire can be configured to target answering machines, live people, or both.
- Send Patient Adherence calls & reminders
- Clinical monitoring and Health Risk Assessment
- Increase contact frequency & reach entire populations
- Create public trust using phone surveys with recorded feedback
Buy Toll Free numbers for operations and to track advertising efficiency
Stop wondering which Ads and online web pages are most effective at driving phone calls. CallFire's Call Tracking platform allows you to buy one (or thousands) of unique phone numbers to place on each unique display ad, landing page, billboard or print ad. CallFire will track, forward, and even record all call to each number, allowing you to visualize which ads drive the most phone calls.
- Buy phone numbers for Dial-in access to healthcare information
- Track calls, recordings, and maximize community relations
- Funnel calls to the right department and optimize communications