Create custom appointment reminders & customer satisfaction surveys
CallFire's Hosted IVR services are easy to use & quick to deploy. The IVR designer allows users to create custom appointment reminders for clients using text-to-speech, and automates inbound or outbound customer satisfaction surveys. With so many advances in VoIP, we want to provide you with unlimited possibilities. Contact a CallFire representative if you'd like help you building your IVR.
- Custom appointment reminders
- Comprehensive telephone surveys
- Complex phone trees
Set appointments automatically and build customer loyalty
Simply upload your customer list and CallFire's Voice Broadcast platform can generate interest in your latest product or service. Easily create voice messages over the phone and upload a contact list. In minutes your message will be heard by all of your customers! Voice broadcasting allows you to easily followup with customers and create Press-1 campaigns to drum up new business. CallFire can also be configured to target answering machines, live people, or both.
- Build customer loyalty with custom messaging
- Add revenue with maintenance reminders calls
- Followup up surveys for customer satisfaction
Buy Toll Free numbers and track Advertising efficiency
Stop wondering which Ads and online web pages drive your sales. Call Tracking lets you monitor inbound telephone calls that drive revenue. CallFire allows you to buy one (or thousands) of unique phone numbers that can be placed on display ads, landing pages, billboards or even print advertisements. CallFire's powerful reporting engine lets you track, forward, and record all phone calls, allowing you to visualize which ad campaigns drive the most phone calls to your sales lines.
- Buy local and toll free numbers for your business
- Track calls, recordings and advertising ROI
- Funnel leads and optimize your marketing budget
Automate outbound dialing for sales agents
Put your lead generation business into overdrive with CallFire's "Cloud Call Center." Simply upload your contacts and in minutes, CallFire's autodialer will connect your agents to the contacts on your list! CallFire can call up to 4 phone lines per agent and will leave answering machine messages so your agents don't have to. CallFire also saves time by weeding out busy signals, bad phone numbers, and handling answering machines for you. Agents focus on speaking with live customers, leading to increases of 20-30% in efficiency over manual dialing.
- Multi-line autodialer with agent popup
- Answering machine message drop
- Lead management, maps & statistics