VoIP Software

CallFire - APIs for VoIP Software
VoIP Software is a broad subject which deals with sending and receiving voice over the Internet. Generally, the term is used to describe either the platform upon which such software would be hosted on or an application which would reside on such a platform.

Types of VoIP software
The simplest form of VoIP software is an application which connects two people using the internet allowing them to speak. Examples of this are Skype or Google Talk.   Please note that on the large scale that the previously mentioned applications are deployed, they are anything but simple.

The next tier of VoIP Software allows humans to interact with computers to receive information and connect people to each other. For example a company telephone system which allows a customer to call in, hear options and receive up to date information. Or a VoiceBroadcast system such as www.callfire.com which allows users to send automated VoiceBroadcast messages to a large number of recipients.

Several hosted services such as CallFire have Application Programming Interfaces (API) which allow developers to write VoIP Software using the CallFire platform. This allows integration with existing applications, allowing CRM and other customer management software to initiate complex voice broadcast and other calls directly from their own internal interfaces.

CallFire.com VOIP Development & API

Our VoIP Software and telephony services are available by consultation with any of our customer service representatives.  With many advances in telephony, we want to provide you with unlimited possibilities. Contact a CallFire sales representative to get an integration quote for your idea at any time.

IVR Development services

CallFire uses VoIP to send hundreds (to millions) of phone calls to households or cell phones across the United States.  Use CallFire.com to contact friends & family with a recorded message, send a marketing message to 10000's of phones, or simply notify customers of new updates or received shipments, CallFire.com can do it.  With CallFire, connecting to 1000's of phone numbers now takes minutes instead of weeks!

1. Software integration to Phone systems
2. API's for your business process
3. Custom IVR and logic development for phone systems
4. CRM integration
5. High load cluster deployments
6. Effective scaling models
7. ...much more. If you have an idea that is not listed here, please contact our sales department and talk to our developers directly.

VOIP Broadcast API

Our SOAP API will allow you to quickly send out voice broadcasts from your database systems.  For details about integration, take a look at the Voice Broadcast API Documentation.

Benefits

How?

Custom IVR services

This api will allow you to run a predictive campaign using your own popup and software integration. Use the CallFire system to handle the calls, your system can handle the popup and data storage. A simple and very effective API to leverage a very large scale predictive campaign.  For further VoIP Development information, please contact us.
See our detailed Hosted Call Center API Documentation.

Click-To-Dial

Put a link on your site so that customers can call you directly. Your customer types in their phone number and your sales staff is directly connected to the customer.
See more information about Click to Call Features and Click To Call API

Benefits

1. Full Call statistics
2. Greater Sales
3. Tracking your leads at anytime
4. Pay as you go, No up front costs
5. Simple site integration
6. The ability to add even more advanced API and Code integration

How?

1. Simply create a new Click to Call campaign with CallFire
2. Add simple html code to your website
3. Your customers can quickly call you at anytime (or just when you specify!)

Distributed Call Center Connect API

This feature will allow you to create your own front end to our call center connect system. Now you can have your own interface that your call center and distributed agents can log onto.  These are just a few of the VoIP Development tools CallFire has to offer!

Features

1. Login / Logout an Agent
2. Send them a call
3. Disconnect their call
4. Live agent stats
5. Handle multiple campaigns and agent groups
6. AsteriskDialer reliability to handle thousands of agents
7. Full Statistics for each agent and call dispositions.