Virtual Contact Center

CallFire - a Virtual Contact Center solution!

Our system allows you to run multiple campaigns at the same time, at different call volumes and with different sound prompts and transfer locations. Managing outbound campaigns for a multi-product call center has never been this easy.

How it works

The system allows the administrator to easily setup a list of phone numbers and data for each contact. Once the campaign is ready, agents can login when they are ready and they are connected to the contacts and given a popup. The system is so easy that you can upload thousands of numbers and have a group of agents connect from anywhere, all they need is a phone line and an internet connection!


Virtual Call Center features

  • Support 1 to 500 agents, without any hardware or software.
  • Set up your outbound campaigns and begin dialing in minutes!
  • Pay only 3.5 cents per minute, per line!
  • Use your existing phones lines and hardware, no VoIP phones needed!
  • Easy to use interface makes tracking statistics quick and simple.
  • Have at-home agents? That's what CallFire.com is designed for!

Easily manage many campaigns and stats

CallFire.com allows your organization to create and run multiple campaigns simultaneously. The interface is very intuitive and makes it easy to see your active campaigns and view detailed statistics.

Agents that work from home?

If you've done your research on Call Center Outbound solutions, you know that many solutions (such as those offered by Avaya, and Covad) can cost anywhere from $500-$1000/agent just to get started. CallFire.com has one low rate for all it's services - just 3.5 cents per minute, no matter how little you call. No setup fees or startup costs. (Email: info@CallFire.com)

Developers, see our Virtual Call Center API page!

CallFire.com allows API access to start, stop, and initiate outbound calls for every one of our calling campaigns. You can even create a custom API to manage your call center solution through CallFire.com. Creativity is your only limitation!

CallFire.com is your #1 Virtual Call Center solution and Dialer.

Additional resources

TMC Net - TMC Nets virtual contact center channel.
Tech Target - Virtual Call Center guide. 
Contact Center World - Articles about contact centers. 
Customer Service - Using a virtual call center to improve customer service.

Outbound solutions

Aheeva.com - Asterisk based call-center solution based out of Canada. Per-Seat pricing.

Other Resources

Voip-Info.org - A great resource for open-source dialers.
Voice Broadcast - An additional resource to send bulk messages
GOTV Political Calls - Political calling capabilities.