utilities (1)

 

Utilities

Automate outbound to customers.

The Cloud Call Center is a great tool for speeding up the time it takes to connect with live people.  Simply upload your contacts and in minutes, CallFire's autodialer will connect your sales agents to customers who need to be contacted!  CallFire can call up to 4 phone lines per agent and will leave answering machine messages so your agents don't have to.  CallFire saves time by weeding out busy signals, bad phone numbers, and handling answering machines.   Agents focus on speaking with live customers, leading to increases of 20-30% in efficiency over manual dialing.

  • Multi-line autodialer with agent popup
  • Answering machine message drop
  • Lead management, maps & statistics
  • Agent barge, monitoring & reports

    Learn more about Cloud Call Center.

 

Send thousands of calls and generate payments

Simply upload your opt-in leads and CallFire's Voice Broadcast platform can remind customers of payment owed, maintenance, or anything else you need to notify them of.  Easily create your voice message over the phone and upload your contact list.  In minutes your message will be heard by the recipients on your list.  Voice broadcasting allows you to easily followup with customers and create Press-1 campaigns to allow them to pay over the phone with a live person.   CallFire can also be configured to target answering machines, live people, or both. 

  • Press-1 transfer campaigns, to speak to a live agent
  • Calls to initiate payments
  • Notify customers of work being done that will affect them
  • Supports phone surveys and Text-To-Speech

    Learn more about Voice Broadcast.

 

Buy Toll Free and Local numbers to track Advertising efficiency.

Stop wondering which Ads and online web pages drive your sales.  Call tracking  sales calls to your business.  CallFire allows you to buy one (or thousands) of unique phone numbers to place on each unique display ad, landing page, billboard or print advertisement.  CallFire will track, forward, and even record all your calls, allowing you to visualize which ads drive the most phone calls. 

  • Buy local and toll free numbers for your business
  • Track calls, recordings, and ROI
  • Funnel leads and optimize your marketing budget

    Learn more about Call Tracking



 

Call 866.535.3873

Need sales assistance?   Our salespeople understand the utilities industry and can customize features for your business!  Call now to speak with a CallFire consultant.



Why try CallFire?

Collect payments

Notify customers
track advertisements
Reduce infrastructure costs

Save time and money

 
Why do Utilities Companies prefer CallFire?

Up to 20-30% more talk time
No more manual dialing
No more answering machines


What results can I expect?

Increase contact rates with investors
Reduced resources and infrastructure
Enhanced customer experience

Developers, see our Voice APIs.