Telephone Integration

CallFire - enabling telephony integration

Telephone integration is a way to integrate software into telephone systems. With current technology you can connect your business process or idea directly to the phone system. Make dynamic changes while a user calls in.

Telephone Integration Possibilities

• CRM integration
• Outbound Sales
• Customer Service
• Database integration

APIs & Developer Tools

CallFire provides custom development as part of its services. In addition to using our API, you can work with one of our developers to create the type of interface you need for your company.

These  developer tools can help you create your own integration points.

CallFire benefits

1. Increase efficiency of your contact center
2. Create customer interaction that is valuable
3. You can integrate your system into the CallFire server farm - this will allow you to use an established scalable and reliable network.
4. Create custom user interface based on your companies needs.
5. Add developer API's to seamlessly integrate your software.
6. Create outbound or inbound dialer solutions.