Insurance & Mortgage Industries – How CallFire Can Help

 

Stay on the Cutting Edge:  Take Advantage of SMS Opportunities Now

SMS has revolutionized business marketing, and for good reason. It is a much simpler, less intrusive way to contact all of one's customers and know that they will pay attention. With open rates averaging 98%, there is nothing else like it in terms of reach rate. Take advantage of this opportunity by integrating SMS into your outreach strategy today.

Here are some suggestions for what you can do with SMS:

• Lifetime events:  for example, sending birthday messages
• Reminders about changes in policy
• Weather warnings where insurance is recommended

Learn more about SMS Text Messaging.

 

Send a Mass Voice Broadcast to Gather Leads

CallFire makes informing thousands of people about your services easy. Just record a message and upload your phone list, schedule a time & date for your message to go out, and CallFire will place the calls for you at 50 calls-per-minute (increased speeds available by request). Inform everyone on your list about your services, and connect directly with live leads through a Press-1 transfer option.

 

Create Surveys and Auto Attendants with Hosted IVR

The CallFire IVR Designer allows you to create custom phone trees as simple or as advanced as you want. Just record your messages (or choose the text-to-speech option) and use our drag-and-drop interface to build your own survey or phone menu.

• Send mass broadcasts with navigable menus that include answers to popular questions: for example, “press 1 if you’d like to hear more about our rates, press 2 if you would like to know more about bundling…”
• Create outgoing navigable menus after weather disasters: gather information about what has or has not happened to the caller or their home, and automatically respond with appropriate advice.
• Automate your ALI survey as an inbound IVR.
• Build comprehensive telephone surveys and polls: this can be anything from a customer satisfaction survey, to a poll about existing coverage.
• Complex auto attendants to route inbound calls to relevant information or representatives.
  
  Learn more about Hosted IVR. 

 

Make Your and Your Agents’ Jobs Easier with Cloud Call Center

Need to call hundreds of people directly? CallFire allows agents to operate 20-30% more efficiently than by hand dialing. Simply upload your contacts, and in minutes, CallFire's Power Dialer will connect your agents to live leads. CallFire can call up to 4 phone lines per agent and will leave answering machine messages so your agents don't have to. CallFire saves time by weeding out busy signals, bad phone numbers, and handling answering machines. And the entire time, you can monitor exactly what your agents are doing.

 

Buy Toll-Free and Local Numbers to Track Advertising Efficiency

Have more than one source of advertising for your cause? Stop wondering which ads and people drive phone calls to your business. Buy one, or thousands of unique phone numbers that you can place in display ads, landing pages, billboards, print advertisements, and radio or TV messages. CallFire will forward, track, and record all of your calls, allowing you to visualize what's driving the most phone calls.

• Buy local and toll-free numbers for your business
• Funnel all your numbers to desired lines
• Track and record all your calls to optimize ROI
  
  Learn more about Call Tracking.