government_ivr

 

Government

Quickly mobilize home-based volunteers for emergencies or events

Save money and quickly mobilize volunteers at home with CallFire's "Cloud Call Center."  Upload your contacts and in minutes, CallFire's autodialer will connect your agents to each contact on your list!  Agents can work from home or an office, as long as they have a PC, internet access, and a telephone.  CallFire can call up to 4 phones at a time, per agent, thereby optimizing your agent's time on the phone.  The Cloud Call Center saves even more time by weeding out busy signals, bad phone numbers, and handling all the answering machines.   Agents can focus on speaking with live customers, leading to increases of 20-30% in efficiency.

  • Multi-line autodialer with agent popup
  • Answering machine message drop
  • Call management, maps & statistics
  • Agent barge, monitoring & reports

    Learn more about Cloud Call Center.

 

Telephone notification for emergencies, natural disasters or collections

Simply upload your contact list and CallFire's Voice Broadcast platform can make every phone ring, instantly.  Easily create your voice message over the phone and in minutes your message will be sent to everyone on your list.  Voice broadcasting allows you to easily notify hundreds to hundreds of thousands of people, in minutes.   CallFire can also be configured to target answering machines, live people, or both. 

  • Press-1 transfer campaigns, for hot leads
  • Followup calls to generate repeat business
  • Increase contact frequency & reach more customers
  • Create public trust using phone surveys with recorded feedback

    Learn more about Voice Broadcast.

 

Buy Toll Free numbers to provide public information & increase advertising efficiency

Stop wondering which Ads and online web pages best communicate your message.  CallFire's Call Tracking platform allows you to buy one (or thousands) of unique phone numbers to place on each unique display ad, landing page, billboard or print ad.  CallFire will track, forward, and even record all call to each number, allowing you to visualize which ads drive the most phone calls. 

  • Buy phone numbers for Dial-in access to public information
  • Track calls, recordings and maximize community relations
  • Funnel calls to the right department and optimize communications

    Learn more about Call Tracking

Call 866.631.8579

Need sales assistance?   Our salespeople understand government outreach and can customize features for your organization!  Call now to speak with a CallFire consultant.


 

Why try CallFire?

Increase community outreach

Reduce infrastructure costs
Reduce agent fatigue
Survey via telephone
Create public trust

 
Why do Govt agents prefer CallFire?

Up to 20-30% more talk time
No more manual dialing
No more answering machines.


What results can be expected?

Call over 100,000 phones per hour
Reduce resource consumption
Enhanced public relations

Developers, see our Voice APIs.