collections_industry

 

Collections

Automate outbound dialing to delinquent customers

Use CallFire's "Cloud Call Center" to easily dial delinquent customers.  Simply upload your contacts and in minutes, CallFire's autodialer will connect your agents to customers.  CallFire can call up to 4 phone lines per agent and will leave answering machine messages so your agents don't have to.  CallFire saves time by weeding out busy signals, bad phone numbers, and handling answering machines.   Agents focus on speaking with live customers, leading to increases of 20-30% in efficiency over manual dialing. 

  • Multi-line autodialer with agent popup
  • Answering machine message drop
  • Lead management, maps & statistics
  • Agent barge, monitoring & reports 

    Learn more about Cloud Call Center

 

Send thousands of calls and generate 100s of transfer leads

Simply upload your call list and CallFire's Voice Broadcast platform can notify delinquent customers in minutes.  Easily create your voice message over the phone and upload your contact list.  In minutes your message will be heard by the recipients on your list.  Voice broadcasting allows you to easily followup with customers and create Press-1 campaigns to get responses.   CallFire can also be configured to target answering machines, live people, or both.  

  • Press-1 transfer campaigns
  • Followup calls ensure customers are reached
  • Increase contact frequency & reach more customers
  • Supports phone surveys and Text-To-Speech 

    Learn more about Voice Broadcast

 

Buy Toll Free and Local numbers to track Advertising efficiency

Stop wondering which Ads and online web pages drive your sales.  Call tracking  sales calls to your business.  CallFire allows you to buy one (or thousands) of unique phone numbers to place on each unique display ad, landing page, billboard or print advertisement.  CallFire will track, forward, and even record all your calls, allowing you to visualize which ads drive the most phone calls.  

  • Buy local and toll free numbers for your business
  • Track calls, recordings, and ROI
  • Funnel leads and optimize your marketing budget 

    Learn more about Call Tracking.

Call 866.535.3873

Need sales assistance?   Our salespeople understand the collections industry and can customize features for your business!  Call now to speak with a CallFire consultant.



Why try CallFire?

Save time dialing

Increase salesforce efficiency

Press-1 calls to make a payment
Reduce infrastructure costs

Drive new business

 
Why do Collections agents prefer CallFire?

Up to 20-30% more talk time
No more manual dialing
No more answering machines


What results can I expect?

Increase contact rates with investors
Reduced resources and infrastructure
Enhanced customer experience

Developers, see our Voice APIs.