Collections
Create custom notifications, call routing, & surveys
CallFire's Hosted IVR services are easy to use & quick to deploy. The IVR designer allows users to create custom notifications for clients using text-to-speech, take telephone payments, create phone systems with call routing, or preform advanced surveys. With so many advances in VoIP, we want to provide you with unlimited possibilities. Contact a CallFire representative if you'd like help you building your IVR.
- Custom notifications or reminders
- Payments over the phone
- Comprehensive telephone surveys
- Complex phone trees
Learn more about Hosted IVR.
Automate outbound dialing to delinquent customers
Use CallFire's "Cloud Call Center" to easily dial delinquent customers. Simply upload your contacts and in minutes, CallFire's autodialer will connect your agents to customers. CallFire can call up to 4 phone lines per agent and will leave answering machine messages so your agents don't have to. CallFire saves time by weeding out busy signals, bad phone numbers, and handling answering machines. Agents focus on speaking with live customers, leading to increases of 20-30% in efficiency over manual dialing.
- Multi-line autodialer with agent popup
- Answering machine message drop
- Lead management, maps & statistics
- Agent barge, monitoring & reports
Learn more about Cloud Call Center.
Send thousands of calls and generate 100s of transfer leads
Simply upload your call list and CallFire's Voice Broadcast platform can notify delinquent customers in minutes. Easily create your voice message over the phone and upload your contact list. In minutes your message will be heard by the recipients on your list. Voice broadcasting allows you to easily followup with customers and create Press-1 campaigns to get responses. CallFire can also be configured to target answering machines, live people, or both.
- Press-1 transfer campaigns
- Followup calls ensure customers are reached
- Increase contact frequency & reach more customers
- Supports phone surveys and Text-To-Speech
Learn more about Voice Broadcast.
Buy Toll Free and Local numbers to track Advertising efficiency
Stop wondering which Ads and online web pages drive your sales. Call tracking sales calls to your business. CallFire allows you to buy one (or thousands) of unique phone numbers to place on each unique display ad, landing page, billboard or print advertisement. CallFire will track, forward, and even record all your calls, allowing you to visualize which ads drive the most phone calls.
- Buy local and toll free numbers for your business
- Track calls, recordings, and ROI
- Funnel leads and optimize your marketing budget
Learn more about Call Tracking.
Call 866.535.3873
Need sales assistance? Our salespeople understand the collections industry and can customize features for your business! Call now to speak with a CallFire consultant.
Why try CallFire?
Save time dialing
Increase salesforce efficiency
Press-1 calls to make a payment
Reduce infrastructure costs
Drive new business
Why do Collections agents prefer CallFire?
Up to 20-30% more talk time
No more manual dialing
No more answering machines
What results can I expect?
Increase contact rates with investors
Reduced resources and infrastructure
Enhanced customer experience
Developers, see our Voice APIs.
