Cloud Telephony 

Leverage Telephony in the Cloud, with CallFire.

Cloud Telephony is on-demand voice services provided by a hosted, dynamically scalable, often virtualized, deployment of voice infrastructure that can manipulate inbound and outbound calls through a simple programmable interface.  CallFire supports multiple Carrier-grade Cloud Telephony services.  With so many advances in telephony, we want to provide you with unlimited possibilities. Contact a CallFire sales representative to get an integration quote for your idea at any time.

Cloud Telephony Features

• Hosted IVR
• Voice Broadcast
• VoiceXML
• Voice API services
• Notification systems & group communication
• Virtual Call Centers for work-from-home agents
  
• Mobile applications with voice integration
• CallFire releases Cloud Telephony Essentials
• Creativity is the limit!
  

Custom Cloud Telephony services

CallFire can be used to send one to millions of phone calls to households or cell phones across the United States.  Use CallFire.com to contact friends & family with a recorded message, send a marketing message to 10000's of phones, or simply notify customers of new updates or received shipments.  With CallFire's Cloud Telephony platform, connecting to phones via the internet takes minutes instead of weeks.

1. Software integration to Phone systems
2. API's for your business process
3. Custom IVR and logic development for phone systems
4. High load cluster deployments
5. CRM integration
6. Effective scaling models
7. ...much more. If you have an idea that is not listed here, please contact our sales department and talk to our developers directly.
   

Voice Broadcast API

Our SOAP API will allow you to quickly send out voice broadcasts from your database.  For details about Cloud Telephony integration, take a look at the Voice Broadcast API Documentation. 

Custom IVR services

Run predictive campaigns using your own popup and software integration. CallFire will handle the calls while your in-house system handles agent-popup and data storage. A simple and very effective API to leverage a very large scale predictive campaign.

See our detailed Hosted Call Center API Documentation.

Click-To-Dial

Put a link on your site so that customers can call you directly. Your customer types in their phone number and your sales staff is directly connected to the customer.

More about Click to Call Features and our Click To Call API