Cloud Call Center Pricing  

Pick the package that fits your needs. CallFire provides all-you-can-dial campaigns for as little as $2/hour, per agent.  If you have questions, give us a call.

Plan on dialing internationally? Learn more about INTERNATIONAL PRICING.  


Lite

Standard

Pro

   

$2/hr

 

$3/hr

 

$4/hr

       
Single-line autodialer
PowerScript & data popup
Unlimited call transfers (3.5c/minute)
Call dispositions & statistics
6am-6pm live customer care
24x7 email support
Campaign, list & sound mgmt
DTMF passthrough
Customer history & notes
DNC / FTC compliance info
Remote / home agents
Real time reporting
APIs to control campaigns
CRM integration support
Agent monitoring barge (silent)
Upload contacts in Excel
Agent reports & statistics
Dual-line autodialer (max 2:1 call ratio)  
MachineSkip answering machine avoidance  
SmartDrop answering machine messaging  
Call recording  
Multi-line autodialer (max 4:1 call ratio)    
       
       

 

* No setup fees ~ No per-seat fees ~ No minimums ~ Simple hourly billing *
All prices subject to change.  All Rights Reserved, Skyy Consulting Inc.

 

Why try CallFire? 
Create new leads & drive business
 
Reduce infrastructure costs 
Eliminate hand dialing & increase time efficiency 
No answering machines 
Keep in touch with customers easier

 

Cloud Call Center Features

  • Low price, no contracts or startup fees
  • Scalable to hundreds of agents
  • Real-time reporting and analytics
  • Agent barge and listen-in monitoring
  • Optional call recording (included)
  • Multi-line autodialer (up to a 4:1 call ratio)
  • Answering machine detection
  • MachineSkip and SmartDrop options
  • Customer history and notes
  • Agent prompt creation
  • Remote and at-home agents possible
  • DTMF passthrough
  • CRM integration support
  • Exposed APIs
  • Free developer support

 

MachineSkip & SmartDrop

MachineSkip allows you to avoid answering machines altogether. CallFire will weed out answering machines automatically and drop a pre-recorded message onto voicemails, connecting your agents to live answers only. Should you choose to activate this feature, your agents might experience a slight delay when connections are made; this is because CallFire’s system is discerning whether the voice on the other end of the line is an answering machine.

With SmartDrop, your agents don’t have to waste time speaking to answering machines, but they can choose to leave personalized messages if they wish. As soon as a call is connected, your agent will have the option of pressing the SmartDrop button to drop a pre-recorded message onto a voicemail. The SmartDrop option will eliminate any possible delays in connection that you may see in the MachineSkip option.

 

API Integration

Developers, please see our API page to integrate CRM and other solutions. CallFire exposes all its APIs so that creativity is your only limitation.