• Have many (10-500) agents work from home.
  
• VCC (Virtual Call Center) initiates outbound calls, and automatically connect live answer calls to your agents that work from home.
  
• VCC detects the outcome of every call, as entered by the agent at the end of every phone call. (For example, #44# may indicate that the phone call resulted in a sale. 
• Comprehensive statistics are provided at the end of every campaign, with talk-time percentages, outcomes, and agent performance data.

• Generate as many leads as you want, as quickly as you want them.
  
• Create live transfers OR simply capture the Caller-ID of interested parties based on the keypad numbers they press, and call them back later.
  
• The outcome of every phone call is recorded, and can be easily downloaded as an excel spreadsheet.
  
• Transfer campaigns can be sent to any 10-digit telephone number which may route to your call center or sales team!
  
• You only pay for Live Answer pickups and Answering Machines. You don't pay for Busy's, No Answer's, or Bad numbers.
  
• Save $1000's on marketing costs, received substantial ROI, and target your market like never before. 
• CallFire requires nothing except an internet connection and a credit card

"Hi my name is Kim and I'm here to tell you about the 1% solution. It's a home refinancing plan that can save your family hundreds of dollars each month. Press 1 to speak to someone about this refinancing plan, or press 2 to be put on our Do-Not-Call List, but press 1 to hear how you can save $100's of dollars each month!"

If user presses 1, Call transfers to (310)-555-5555. (Their office with Loan Officers on staff.)
If user presses 2, User hears "Thank you. You are now on our Do-Not-Call List. Goodbye."

When an answering machine picks up, CallFire plays the following sound file (AnsweringMachine.wav):
"Hi my name is Kim, YOU CAN REACH ME AT (310)-555-5555. I'm here to tell you about the 1% solution. It's a home refinancing plan that can save your family hundreds of dollars each month. Call me back if you'd like to hear how you can save $100's of dollars each month! Again, my phone number is (310)-55-5555. Thanks and have a great day!"

Call Center Resources

MultiMessenger.com - A resource for Call Center Dialers.
Promero.com - Call Center solutions.
Digisoft.com - Contact Center hosted solution.
DialResults.com - Call Center Dialing resource.