CallFire Help

Getting Started

CallFire has developed Help Pages to guide you every step of the way. Click on any link in the following list of our support pages to go to the topic you wish to explore.

Planning Your Campaign

Recording Sound Files

Setting up Voice Broadcast Campaigns

Setting up SMS Broadcast Campaigns

Setting up Call Tracking Campaigns

Setting up Call Cloud Center and AutoDialer Campaigns

1. Setting up a Lite Campaign
2. Setting up a Standard or Pro Campaign

Setting up "Click to Call" on your Website

Working with VoiceXML or Voice APIs

Adding Numbers to Your Campaign

Creating Phonebooks

Adding Funds to Your Campaign

International Cloud Call Center Rate Calculation

Running Your Campaigns

Agent Login and the Agent Popup

Reports

1. The Campaign Dashboard Statistics
2. The Campaign Details Page
3. The Call Details Report
4. The Individual Agent Statistics Report

Working with Past Campaigns

1. Creating Subset Campaigns
2. Copying Campaigns