Features



Voice Broadcast


Easy campaign creation
Get your message out fast!  Our interface allows you to quickly create: Live Answer Only, Answering Machine Only, or Mixed campaigns (with or without Transfers.).

Easy campaign management
Start and stop campaigns with the click of a button. You can run multiple campaigns at once or one at a time. Advanced users and developers, please see our Voice
Broadcasting API below.

High volume dialing
Dial 1000's of simultaneous calls, sans the cost of owning multiple T1's or DS3s.


Caller-ID
Set the caller-id that your recipients will see when you dial using CallFire.

Dialing speeds
Easily change the speed at which your campaign dials or (for predictive campaigns) how many agents you have at your call center
.

Pricing
3.5 Cents/Minute or less!  That's it.  CallFire doesn't charge for unanswered calls or busy signals.  Our billing increment is 60 seconds, with discounts given at higher volumes.  There are no monthly minimums or sign-up fees.


Excellent reliability & sound quality
We use high-quality providers to ensure that our phone calls sound great. We rigorously test and use multiple providers to ensure a high quality of service.


Real-time & comprehensive statistics
Our easy-to-use web interface allows you to quickly view the current status (per-call detail) and even export the outcome of each of your campaigns
to Microsoft Excel.


Voice Broadcast Features

Virtual Call Center & Predictive dialer


Predictive dialing
CallFire's predictive dialer takes about 5 minutes to setup.  We like to say it's the fastest distributed call center available on the web.

Within 5 minutes, you are able to setup at-home or call center agents to dial your lists.  You're also able to collect custom dispositions, statistics, and get full agent performance statistics.

Dialing speeds

CallFire's predictive algorithm automatically sends your agents calls based on how busy they are.  The algorithm performs best when your campaign has at least 15 connected agents.

Agent statistics & limits
You may have up to 300 agents connected to each one of your outbound predictive dialing campaigns.  You may derive both  campaign-level statistics and agent-specific statistics.



Virtual Call Center Features

GOTV Political Calls & Polling


Thousands of people?  Try millions...
CallFire leverages an immense calling capacity, with the ability to send out several million calls a day.  If you need to contact a small town or millions of households across the nation - CallFire can do it.

Voter-Voice-Connect
Leverage an at-home volunteer pool to help you win your campaign.  Our system allows you to upload your list of voters, and in turn allows your distributed volunteer workforce to connect to voters on the list uploaded!

Say goodbye to inefficient printed lists and phone bank parties!



GOTV Political Calling Features

API's & Developer support


Voice broadcast
Our SOAP API will allow you to quickly send out voice broadcasts from your database systems. For details about integration, take a look at the Voice Broadcast API Documentation.

Click-to-call
Put a link on your site so that customers can call you directly. Your customer types in their phone number and your sales staff is directly connected to the customer..

Distributed call center
This feature will allow you to create your own front end to our call center connect system. Now you can have your own interface that your call center and distributed agents can log onto.

Contact our developers at: support@callfire.com



Voice Broadcast API Features

Rebranding & Reselling CallFire services


Rebranding program (FAQ) (Screenshots)
Get your friends, coworkers, customers, and familiy to sign up with us, and we'll cut you a check. Our system keeps track of your email referrals. If the monthly sum of your referrals exceeds 50,000 minutes/month, then you'll be making money too!

Referral program (FAQ) (Screenshots)
Interested in moving over your own clients to CallFire, but would like to keep your company's branding?  Using our rebranding program, we will relabel the CallFire.com site as your own!  

Your new site will contain your logo, your company's contact information and your own website url. (ex. http://dialer.YourCompanyName.com.). It's only $499.99 to signup. This affords you the opportunity to push clients to your own website for their virtual call center and voice broadcast needs!

CallFire Rebranding Reseller Features