CallType

This object contains all the information available for a call.

Variables

String phonenumber : Phone number dialed

long callid : A Callfire Unique ID

Date timestarted : When the call was started

int duration : duration in seconds

String status : The status of the call

String notes : Any notes if available (used for Call Center Only)

String extra : Additional information if present for the call

String agentId : Which Agent took the call (used for Call Center Only)

String agentUserId : The userid that the agent used (used for Call Center Only)

String agentPhoneNumber : The phone number of the Agent (used for Call Center Only)

String agentResponse : Response an agent typed in (used for Call Center Only)

Date responseTime : The time when Agent responded to the call (used for Call Center Only)