CallFire XML System Variables
Variables in CallFire XML
All Variables in CallFire XML follow the following format =
${variable_name}
System Variables have the "call." prepended to each name. For example =
${call.callerid}
Reserved Variable List
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| call.callerid
| Callerid of the incoming call.
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call.callerid.alpha
| This is the alpha numeric callerid on an incoming call.
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call.dnis
| The phone number dialed for an incoming call.
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call.field.a
| References the column in the uploaded data for the user. For example call.field.A would reference the 'A' column of the excel sheet used to upload the phone numbers for the campaign. Valid from 'A' to 'ZZ'
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call.id
| This is the id of the active call. Each call on CallFire has a unique ID.
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| call.lastinput
| The last digits that the user entered.
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call.path
| An internal reference to the action being performed. This is referred to as the node path and will show up in logs to help identify which node is executing.
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| call.phonenumber
| The phone number that is called. Used for outbound.
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Date and Time
Date and time stamps can be created using the following variables. All times are in Pacific Standard Time Zone. The formula should look like =
${variable.name}
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| global.date
| gives the date in month, day, year.
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| global.time
| Gives the time in hour:minutes:seconds
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| global.time.hour
| Gives the hour only.
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| global.time.hour.military
| Gives the hour in military time.
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| global.date.month
| Gives the month only.
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| global.date.day
| Gives the day only.
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| global.date.year
| Gives the year only.
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Tags
Listed below are all the XML tags that are available as part of the CallFire XML spec. Click on a link to learn more about that tag.
