Analytics tag

Definition

Sends a Google Analytics pageview. This is a great way to track events and visitors. All variable replacements are supported.

Value

URL for visitor. Google uses URLs as the visitor's landing page. You can create any descriptive address, for example, /mycampaign/phone_number/12132212289

Attributes

Attribute	Required	Values	Description
name	N	any text	a unique name for the tag
account	Y	Google Analytics Key (UA-XXXXXX-X)	Your Google Analytics Key
domain	Y	www.yourdomain.com	Your Google Analytics domain
category	Y	An Event category (e.g. Sales, Support, Westcoast-Sales)	The name you supply for the group of objects you want to track.
action	Y	usually this is set to the number being called	A string that is uniquely paired with each category, and commonly used to define the type of user interaction for the web object.
label	N	Usually customers set this to ${call.callerid}	An optional string to provide additional dimensions to the event data.
value	N	Any Integer value to be added to event	An integer that you can use to provide numerical data about the user event. Defaults to 0.

Examples

        <analytics account="UA-XXX213-XX" 
                   domain="www.callfire.com" 
                   category="Support Queue" 
                   action="2132212289" 
                   label="${call.callerid}" 
                   value="0">
                   /callfire/${call.dnis}
        </analytics>
                   

Example in Google Analytics Event Overview

Example Screenshot of Action that was Recorded ( Incoming call Action for this example )

Example Screenshot of Label showing the phonenumber of client calling in

Also See

• CallFire_XML_Documentation