How Can a Web Based Call Center Improve Efficiency and Sales?
CallFire’s call center software solution is one of the leading call center technologies used to improve outbound calling campaigns. The Cloud Call Center service continuously calls phone numbers without the need for manual dialing, only connecting the call center agents when a live person picks up! Here are a just a few ways clients are successfully using our cloud contact center to improve efficiency and sales:
Call multiple numbers at once without dialing via contact center software
Get connected only when a live person answers with call center management
Bypass busy signals, bad numbers, and dropped calls using an advanced calling center
Leave automated messages on answering machines during call center setup
Integrate your existing technology with our Call Center Systems API
Notify customers of upcoming billing dates or past due invoices with a customer service call center
Relay company information and alerts to employees via call center telecom
Run surveys and polls through a campaign call center stats program
Stay engaged with customers and become a trusted friend, all with low call center costs
…and Much More!
Setting up the Cloud Call Center is as Easy as 1…2…3…
- Setup your recordings and script to your campaign
- Upload your recipient list from CSV or XLS
- Schedule when you want to start your campaign
In addition to its automated calling features, CallFire’s Cloud Call Center offers detailed call center statistics and phone call logs. When using CallFire’s virtual phone call center stats, it's also easy for campaign managers to 'scrub' their phone lists against the FCC's Do Not Call Registry in order to eliminate numbers that have Opted-Out of receiving telemarketer phone calls. CallFire's virtual call center solutions are built on powerful call center software, suitable for any calling campaigns, no matter the quantity of calls or the complexity of your needs.