How Can Phone Number Tracking Improve My Business?

What is call tracking? How can a call monitoring system increase revenue? And why aren't all call tracking companies or call recorders created equal? CallFire's call management software, or VoIP call tracking, can help you swiftly identify which advertising channels are the most effective for your business. Use our phone number tracker on incoming calls to find out how long phone calls last, whether your employees are handling complaints efficiently and where customers are hearing about your business. Purchase a local, toll-free track phone number - or multiple numbers - from our database. Use 800 number tracking to find out the source of leads by tracking a call from a specific advertising channel or region. Keep a comprehensive record of customer conversations with our call log software. Monitor calls and study your call analytics to see which phone numbers are pulling in the most leads. Grow a call tracking database and customer call log. Start making your business more efficient with our analytic call tracking services.

Tracking a Phone Call with VoIP Call Tracking can:

Save money on advertising campaigns with efficient call polling
Use phone call tracker software to improve your phone call tracking ROI
Give you an analytic call tracking solution with extensive call reports at an affordable price
Collect call data on caller ID, GPS location, call statistics and call duration using the call log system
Reference specific call details from the call detail record to help you handle complaints
Track phone numbers from web campaigns using the online call log and improve social media analysis
Show transcript

Speaker 1: Why does my business need call tracking? Here’s an example. Cameron is a realtor on the west side of town. He advertises in the newspaper, online, and even on billboards. Megan is also a west-side realtor and advertises in all the same places, spending the same amount, but Megan is smart. She doesn’t want to shovel money mindlessly into advertising without knowing that it works, so she turns to CallFire and starts tracking her calls. Megan evenly splits her budget three ways, but rather than advertise the same phone number, she buys three different numbers from CallFire and puts one on each ad. All Megan’s CallFire phone numbers forward to the same place, her office, but with call tracking, she can now see how many calls are coming through each advertising channel and determine which ad works best.

After a few weeks, Megan realizes her billboards are driving more calls than anything else, so she reallocates her budge to focus primarily on billboards. Megan’s phone is ringing off the hook, but Cameron’s ads stay the same, and his phone barely rings at all. Don’t make the same mistake Cameron did. With CallFire, you can buy one, two, or even thousands of local and toll-free phone numbers. You can even use CallFire to record your calls at no extra cost, and with CallFire APIs, advertisers, publishers, and developers can provide call-tracking services to their own customers. To learn more, visit CallFire.com or call 877-897-FIRE.

Setting Up Call Tracking is as easy as 1...2...3...

1Select the Tab titled CREATE and select the Call Tracking icon
2Select the numbers you want to purchase, add them, and click next
3Select your call options – routing, recording, whisper, GoogleAnalytics™, and more
You are ready to go! Check your dashboard to track results from your numbers!
 

Analyzing the ROI of an ad campaign used to mean sending out paper surveys to find out how customers heard about your product or service. Now, phone number tracking can be used to separate billboard leads from newspaper ads and social media campaigns from radio commercials. Accessing phone call records via the phone call log can help you refine your customer service strategy. Call tracker software is a vital tool for running any business - and ours is the best call tracking service in the business. Our call metrics give you comprehensive understanding of your spend.