Calling Las Vegas

September 14th, 2009



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Want DIDs in the Las Vegas area? CallFire’s pleased to announce new DIDs available in the Las Vegas, NV area. In addition to party-town Nevada, we have additional numbers available in the Northern California and Utah areas. Just login into your CallFire account, from the campaigns menu choose “create Inbound campaign” and follow the prompts to see the list of available DIDs.

Porting phone numbers to CallFire

June 9th, 2009

Attention Call Tracking & Inbound IVR users
This is the fastest way for you to port Toll Free or Local telephone numbers to your CallFire account:

Step 1 - Download the phone number transfer form.
Step 2 - Fill it out and email it to support@callfire.com or fax to 310.943.0415.
Step 3 -
Wait for a confirmation email from CallFire support.

It’s that simple.  By transferring your inbound phone numbers to CallFire you get:

  • Welcome greeting
  • Free Call Forwarding
  • Free Call Recordings
  • Free Developer & API integration support
  • Only $2 per Toll Free number & 8c/min
  • Only $1 per Local number & 5c/min
  • Free 9AM-5PM Technical Support
  • Account reps that understand lead gen & telephony.
  • Happy porting!

    Video: Building community in Cloud Call Centers

    May 26th, 2009

    CallFire’s Cloud Telephony platform affords SMBs and nonprofits the ability to accommodate an inbound & outbound, geographically distributed call center. The financial and environmental benefits are undeniable, but what are the affects of homesourcing on agent job satisfaction?

    As the digital divide dwindles, human interaction seems to increase exponentially.   This begs the question: How can Cloud Call Center agents leverage social media to become one with their company cause?  Agents love working from home, but is it really possible to build community and synergy without “IRL” interactions?

    @Callfireceo went to Santa Monica’s BlobLive event last week, seeking answers to these questions. Thanks to @ErickB and the entire BlobLive team for letting me speak on such short notice!

    Call Tracking arrives! Buy toll free numbers from CallFire

    April 20th, 2009

    This weekend, CallFire developers rolled out a great new feature: Inbound telephone service.  Now, you can buy Toll Free & Local telephone numbers with only a few clicks on our website!

    This powerful new feature allows you to track which advertising campaigns generate you the most sales calls.

    Screenshot:

    Call Tracking Routing Toll Free Numbers CallFire

    So, what does this mean for you?

    Buy Toll Free or Local numbers

    Purchase one, or thousands of numbers for your business.  By displaying unique phone numbers to each of your advertising campaigns, your sales team can monitor which ads are driving the most phone calls.  And of course, with CallFire’s pay-as-you-go platform, you can stop receiving calls on your new number at any time.

    Nationwide Call Forwarding

    All local & toll free phone numbers can forward to your existing phone number.   Your cost during a forwarded call is 5c/minute for local numbers and 8c/minute for Toll Free.

    Know which ADs make your phones ring

    Create useful reports and visualize your callers patterns.  You may find that some campaigns drive more sales calls than others.  This data can be used to make valuable marketing decisions.

    Developer tools and APIs

    Integrators, please visit http://www.CallFire.com/dev to learn more about CallFire’s Voice APIs.  Publishers & large advertisers can use APIs to purchase & provision DIDs.  Call us to learn more at 877.897.FIRE.

    Only $2/month + 8c/min

    For Toll Free numbers… for local numbers, it’s only: $1/month + 5c/min.