International Voice Broadcast by CallFire

December 10th, 2009

CallFire is pleased to announce the launch of its International Voice Broadcast service.  CallFire listened to client requests and developed arguably  the largest new feature since its founding.  Previously, CallFire campaigns only supported valid US and Canadian phone numbers.  Now, CallFire supports nearly anywhere in the world.

Here’s how to do it:

  • Go to settings, then account settings and set the international  to “true” and submit
  • All phone numbers in your spreadsheet must include country code (including the US and Canadian country code “1″) without any preceding zeros
  • CallFire will dial the international Voice Broadcast campaign as if it were any normal campaign
  • Check out the Voice Broadcast tutorial for details on setting up a Broadcast campaign from scratch.

Rates vary based on the destination of the calls, and begin at 3.5 cents per minute.  To find out the rate of a given country, go to the rate lookup page and click on the country, search by the country name, or type in an actual phone number.  To learn more about International Voice Broadcast, watch m0re from the project’s lead developer, Pete Shah:

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Cloud Call Center Video: How can you use an autodialer?

December 7th, 2009

The Great thing about a hosted dialer is its capability to help a wide array of people.  From non-profits to financial institutions, Medical centers to schools, the Cloud Call Center helps save them all time.

People don’t always realize how much time a web-based autodialer can save them.  The PTA board member calling for donations to a school, or the doctors office reminding patients that they have an appointment are used to conducting calls they way they are used to:  manually.  However, what they all have in common is falling in love with CallFire’s autodialer.

Do you think you could use an automatic phone dialer ?  Watch the video and see just how easy an autodialer can make your life.

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