Search, Remove and Add to internal DNC for your Campaign

March 24th, 2009

iThere are a few management features on your call details page for your campaign. Here is how you use them:

campaign-details-dnc-remove

1) Search for a phone number. Use the search box on top, type in any number and we’ll filter your results.

2) Click the delete delete icon for a row and the number will be deleted from your campaign. Only uncalled numbers can be deleted.

3) Click the yellow yellow icon to add the number to your internal do not call list. This is a quick way to manually add a number.

Video tutorials teach Voice Broadcast and Virtual Call Center

March 10th, 2009

Here are a few videos to make everyone’s lives a little bit easier.  If you’re a new CallFire user, these videos will walk you through the campaign-creation process.  (Non-techies looking for a more detailed walkthrough, please click here for a detailed, 7-minute Voice Broadcast campaign-setup walkthrough.)

Voice Broadcast Video Tutorial

Virtual Call Center Video Tutorial