Monday, January 26, 2009

We now support more advanced reporting for your campaigns. You can generate reports for all your campaigns, the current feature list is:

  • Total calls made by all campaigns
  • Calls distributed by day, hour, week, month and duration
  • Filtering reports to show only selected campaigns or call status
  • Comparison reports using Campaigns, transfer number, call status and Agents

The combination of all these features is very powerful. Take a look at the howto video:

Update 12/2012: These videos are no longer available, to watch a training video, please visit our video library.