CallFire

We would also like to announce the inaugural of our account alerts feature. Account alerts will inform you about specific events that need your immediate attention. This can include events like campaign start and stop, low funds, or bad file uploads.

Currently, the Callfire system will inform you if any numbers you upload to your campaigns have processing errors.

You will get a bold alert as shown above, clicking on messages will take you to your inbox:

Clicking on the unread messages will let you know the message details and will also remove the alert notification from the top of the page. This way, truly urgent events are automatically escalated for your review.

Quote of the day:

Alert: A message or other indication that identifies a problem or an impending problem.

                                                                                                    —IBM’s DB2 Manual

This entry was posted on Tuesday, April 15th, 2008 at 4:59 am and is filed under Call Center, FAQ, Features, Voice Broadcast . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.