April 20th, 2008
We’re pleased to announce that users can now upload files to their phonebooks. Simply click on the add numbers link:
It will pop up the standard text box that allows you to enter numbers manually as well as the famous file prompt that you’re used to seeing in your add numbers page.
Just one of the ways, we’re trying to simplify your Callfire experience,and help in navigating your work day a bit easier. As always please do drop us a line to let us know what you think of this or other features.
Quote of the Day
Our life is frittered away by detail…. Simplify, simplify
–Henry David Thoreau
Posted by
jthinaka, in
FAQ, Features |
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April 15th, 2008
We would also like to announce the inaugural of our account alerts feature. Account alerts will inform you about specific events that need your immediate attention. This can include events like campaign start and stop, low funds, or bad file uploads.
Currently, the Callfire system will inform you if any numbers you upload to your campaigns have processing errors.
You will get a bold alert as shown above, clicking on messages will take you to your inbox:
Clicking on the unread messages will let you know the message details and will also remove the alert notification from the top of the page. This way, truly urgent events are automatically escalated for your review.
Quote of the day:
Alert: A message or other indication that identifies a problem or an impending problem.
—IBM’s DB2 Manual
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jthinaka, in
Call Center, FAQ, Features, Voice Broadcast |
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April 14th, 2008
Lately we’ve been churning out features so fast that we’ve not gotten enough time to write about them. However, this one feature is too hard not to sing praises for: Removing duplicates. Now, every time you add numbers to a new or existing campaign, you’ll have the option to remove duplicates from that list. To do so, just choose yes to the question below and you’re done!
If there are any duplicates in your list, they will be marked as such and not dialed. You can still see them by clicking on the campaign details page.
Posted by
jthinaka, in
Call Center, FAQ, Features, Voice Broadcast |
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April 13th, 2008
Pardon the mess while we move from our bohemian Santa Monica offices to the heart of the downtown LA’s financial district. The new location will help us serve you in new and innovative ways!
Quote of the Day
Never confuse movement with action
–Ernest Hemingway
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jthinaka, in
Office |
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April 4th, 2008
The short answer is no.
Our Website runs independent of our dialing infrastructure which is spread across two data centers in the continental United states and is hosted on dozens of servers. Our UI, though our only public face, is but one small piece of it.
Posted by
jthinaka, in
FAQ, Infrastructure |
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