Truly Virtual Call Centers
CNN has this article about companies that hire home-based workers. With quality of life becoming an increasingly paramount factor in people’s lives more companies more companies allowing for employees to work from home. The story states that:
CallFire’s Virtual Call Center allows organizations provide a better quality of life and increase productivity of their members. Think about it, your support, sales, or volunteer staff only need to have access to the Internet and a phone, and you can have all the features and controls that a brick-and-mortar call center would have. Here’s the kicker, it costs you no more than $2.10 per hour per agent. That’s it! No up front fees, no monthly minimums. I’ve had customers who’ve told me that makes a great case for keeping their support desks on US shores.
Try it out!
Quote of the day:
Mr. Watson – Come here – I want to see you.
